2. Our Local and Administrative Offices

Our Local and Administrative Offices

Our Offices

Click on the county where you live if you need the phone number, address, or fax number for your local office. Our general business hours are Monday through Friday, 9:00 am to 4:00 pm. Offices may have varying hours depending on staff availability.

If you are trying to reach us for legal help, please visit our Contact page for information about our call-in and walk-in hours!

Aroostook County
Washington and Hancock Counties
Penobscot, Piscataquis, and Waldo Counties
Kennebec, Somerset, Knox, and Lincoln Counties
Androscoggin, Oxford and Franklin Counties
Cumberland, York, and Sagadahoc Counties

Pine Tree Legal Assistance is only able to help people who live in Maine, or have a legal problem in Maine. If you live in another state and you need legal help contact your local legal aid organization.

Administrative Office

The Administrative Office of Pine Tree Legal Assistance supports all six regional offices. It includes the Executive Director and staff responsible for Pine Tree’s financial systems, grants and fundraising, pro bono services, and informational technology. It also manages Pine Tree’s websites, including www.ptla.org, www.statesidelegal.org and www.kidslegal.org.

The Administrative Office does not handle requests for legal assistance.

Mailing Address:

P.O. Box 547
Portland, ME 04112

Aroostook County 
A photo of the PTLA Presque Isle office, a one-story storefront style building with a glass door

Address:

373 Main Street
Presque Isle ME 04769

Phone: (207) 764-4349 

Fax: (207) 764-2455

If you are trying to reach us for legal help, please visit our Contact page for information about our call-in and walk-in hours!

Washington and Hancock Counties A photo of the PTLA Machias Office, a big old white house with a large porch and PTLA sign out front

Address:

13 Cooper Street
P.O. Box 278
Machias, Maine 04654

Phone: (207) 255-8656

Fax (207) 255-8657

If you are trying to reach us for legal help, please visit our Contact page for information about our call-in and walk-in hours!

Penobscot, Piscataquis, and Waldo Counties A photo of the entrance to the PTLA Bangor Office, a set of glass doors between two storefronts with awnings on Main St. in Bangor

Address:

115 Main Street, 2nd floor
Bangor ME 04401

Phone: (207) 942-8241

Fax: (207) 942-8323

If you are trying to reach us for legal help, please visit our Contact page for information about our call-in and walk-in hours!

Kennebec, Somerset, Knox, and Lincoln Counties A photo of the PTLA Augusta office building - a big blue and white farmhouse with a wooden ramp out front

Address:

39 Green Street
P.O. Box 2429
Augusta ME 04338

Phone: (207) 622-4731

Fax: (207) 623-7774

If you are trying to reach us for legal help, please visit our Contact page for information about our call-in and walk-in hours!

Androscoggin, Oxford and Franklin Counties A photo of the PTLA Lewiston office building, a large six story building with a sign at the top saying 'Five County'

Address:

95 Park Street, 3rd Floor
PO Box 398
Lewiston, ME 04243

Phone: (207) 784-1558

Fax: (207) 783-8774

If you are trying to reach us for legal help, please visit our Contact page for information about our call-in and walk-in hours!

Cumberland, York, and Sagadahoc Counties A photo of the PTLA Portland office entrance, a ground-level beige building with a recessed entryway on a quiet, snowy Portland street.

Address:

(Physical)
88 Federal Street
Portland, ME 04101
 
(Mailing)
PO Box 547
Portland, ME 04112

Phone: (207) 774-8211

Fax (207) 828-2300

If you are trying to reach us for legal help, please visit our Contact page for information about our call-in and walk-in hours!

Holiday Closures

All Pine Tree Legal Assistance offices are closed for the following holidays and observances each year. If certain holidays fall on a weekend day, we may be closed the Friday before the holiday, or the following Monday. We will post updates for each closure, but to best plan how to contact us, keep in mind we are closed on the following days:

  • New Year's Day
  • Dr. Martin Luther King Jr. Day
  • Washington's Birthday (Presidents' Day)
  • Patriots' Day
  • Memorial Day
  • Juneteenth
  • Independence Day
  • Labor Day
  • Indigenous Peoples Day
  • Veterans Day
  • Thanksgiving
  • Day after Thanksgiving

Client Complaints and Grievance Policy

If you were denied services and believe it was unfair, or if you are a client and have a complaint about PTLA, follow the instructions in our Client Grievance Policy to have your concerns heard.

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